by Marc Rozendal - Head of International Expansion at Ola (ANI Technologies Pvt. Ltd)
At Ola, we are committed to providing the mobility solutions that are fit for this decade and beyond. Throughout the COVID-19 crisis, we have been working hard to assess the changing landscape for mobility to ensure that as we emerge from the pandemic, Ola can provide the safety and the quality that meets the needs of our riders and drivers across the UK.
Clearly, the way in which we live and work has been altered for some months now, and as a business that interacts with our customers every day, we must understand how they live and what patterns of their behaviour have permanently shifted, as well as what areas of our lives will go back to the way they were before. The often cited example is that flexible working is here to stay, and that hybrid models of work will impact our public transport networks.
So we have had to develop and alter our services quickly to meet these new demands, whil...