How Do You Manage Technology You Don’t Understand? The Key To Digital Transformation

Andy Bass, Founder & Managing Director - BassClusker Consulting
 
The cliché has it that every business is now a tech business. Think about Tesco – traditionally and basically a grocer. But it has been developing checkout-free stores using computer vision and sensor fusion and has teams of machine learning experts working in the background. Of course, you’d expect a huge company like this to be out front, but this signals an inflection point that should make all well-established businesses sit up.
What if you’re a business leader from a non-technical background—or your tech education is a few decades past its sell-by date? You could bite the bullet and sign up for an online course, but let’s be honest: you’re already kinda busy, and the data on self-paced learning suggest you’ll soon fall behind.
The truth is, no one can keep up with all the technology reshaping business. A general manager may feel secretly intimidated by the PhD data scientist they just hired, yet that same e...