Jean Pousson, Managing Director - Board Evaluation Limited
To kick off the New Year, Jean Pousson, shares some of his experiences of ‘interesting’ communication at Board meetings.
I do not profess to be an expert on communication, but the following are simply observations that I have picked up over the years of working with and within Boards. I hope you find them useful and would welcome any of your experiences to enrich the debate, (and learning).
1. The Dangerous, But Too Predictable, Prefaces.
Do watch out when Board members begin a sentence or an argument with the following prefaces:
Research has shown: This has near biblical authority. It has to be correct because there is research. Not to appear smug, but on the few occasions when I have asked for the research in question, the respondents did struggle to come up with such research. Board members are not malicious nor do they lie, (ok some do), but someone mentions research in conversation and it is ...