By Jonathan Hemus, Managing Director - Insignia
An Interview with Jonathan Hemus is also available in a Podcast on the Nachural YouTube Channel
Podcast also available on Apple & Spotify
The pandemic has provided a brutal example of the damage a crisis can wreak on business reputation, value and stakeholders. Sadly, it will not be the last crisis, with cyber attacks, terrorism, major accidents and serious reputational issues as threatening as ever.
More than 25 years’ experience working with business leaders around the world means I know where teams most often falter in a crisis and which mistakes will have most impact on the quality of their response.
Here are my top ten tips for responding surefootedly to the most challenging of situations.
1. Prepare, Prepare, Prepare
Your ability to successfully navigate a crisis is directly related to the amount of time you invest in planning, training and rehearsing beforehand. A well conceived crisis mana...